Privacy Policy

1. Introduction

The website goldaussiewins.com is operated and maintained by Gold Aussie Wins Pty Ltd.

This Privacy Policy outlines how we collect, handle, store, and protect your personal information. It also explains your rights regarding access, correction, and how to lodge any privacy-related concerns.

We are committed to protecting your privacy and strictly adhere to Australian data protection legislation, including the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).

2. Definitions

• APPs: Refers to the Australian Privacy Principles;
• Personal Information: Any data that can be used to identify an individual directly or indirectly;
• Privacy Act: The Privacy Act 1988 (Cth);
• Website: The online platform goldaussiewins.com.

3. Information We Collect

We gather Personal Information based on your use of our services and legal requirements. This may include:

• Full name
• Date of birth
• Residential address
• Email address
• Contact phone number
• Banking and card details
• Your signature
• Government-issued identification
• Login credentials for your account

To fulfill our compliance obligations, including anti-fraud measures, we may request ID verification before processing any lottery-related transactions. Verification is determined at our sole discretion.

4. How and Why We Use Your Information

Your data is used for the following purposes:

• Verifying your identity and account;
• Allowing access to our lottery platform;
• Managing tickets and user profiles;
• Notifying winners of results;
• Processing payments and withdrawals;
• Enhancing services through analytics and user feedback;
• Sending offers and marketing messages (with the option to unsubscribe);
• Detecting and preventing fraud;
• Providing support and handling disputes.

Your Personal Information may be shared with trusted partners that help us operate and deliver our services efficiently.

Cookies

goldaussiewins.com uses cookies — small text files stored in your browser — to improve your browsing experience and track how the site is used. These cookies help us remember users and optimize performance. If you disable cookies, certain features (including ticket purchasing) may not work properly.

5. Sharing of Personal Information

We may disclose your Personal Information for the purposes listed above, including the administration of draws, prize allocation, and technical service improvements.

6. Data Security

We implement technical and organizational measures to ensure your data is secure from unauthorized access, misuse, alteration, or loss.

7. International Data Transfers

By using our services, you agree that your data may be transferred to and stored with third-party service providers located outside of Australia, in accordance with this Privacy Policy.

8. Access and Updates to Your Data

You may review or update the Personal Information we hold about you by logging into your account on goldaussiewins.com or by contacting us directly.

9. Questions and Complaints

If you have any queries or wish to raise a concern about how your information is handled, please use the contact details provided below.

10. Policy Changes

We may update this Privacy Policy occasionally. Changes will be posted here and will take effect immediately upon being published on our website.

11. Contact Details

Mailing Address: 100 Innovation Road, Melbourne, Victoria 3000, Australia

Email: [email protected]